Job Type
Part-time
Description
Position Summary
Responsible for providing exemplary guest service while performing a variety of pro shop and Fitness center duties.
Essential Functions
- Serves as front desk help to include answering of phones, selling merchandise, running cash register, checking in guests, etc. at the Pro-shop & Fitness Center.
- Provides accurate information to community regarding the Course events, Fitness Center and prices for both Golf and Fitness.
- Collects membership, greens fees and Fitness center fees.
- Assists with golf course and Fitness center events.
- Maintains record of all transactions and deposits.
- Assists in keeping daily records related to sales and events.
- Inspects, cleans, and sanitizes all areas of the facility and restrooms to ensure safe and sanitary conditions.
- Communicates with appropriate supervisor or Facilities personnel regarding facilities maintenance issues.
- Assists in maintaining cleanliness of the Pro-Shop & Fitness Center.
- Maintains a strict code of confidentially at all times.
- Completes tasks in a trustworthy, reliable and timely manner.
- Works as a member of a team.
- Performs all duties in accordance with Chinook Winds Casino Resort customer service standards
- Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs and services.
- Provides input or recommendations for improvements and changes in processes or services.
- Maintains cleanliness of driving range and ensures it is picked up and clean throughout the day.
- Cleans, washes and prepares golf carts.
- All other duties as assigned.
Requirements
Position Qualifications
Competency Statements
Communication Skills- Ability to communicate effectively with others verbally.
Customer Oriented- Ability to take care of the customers' needs while following company procedures.
Enthusiastic- Ability to bring energy to the performance of a task.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Education
High school diploma or GED preferred
Experience
One year customer service experience operating a cash register preferred
One year general office experience preferred
Other Requirements
Ability to work a flexible schedule including weekends and holidays
Must have a valid driver license
Physical Demands
Physical Demands Lift/Carry
Stand Constantly 10 lbs or less Frequently
Walk Constantly 11-20 lbs Frequently
Sit Occasionally 21-50 lbs Occasionally
Handling/Fingering Constantly 51-100 lbs Occasionally
Reach Outward Constantly Over 100 lbs Not Applicable
Reach Above Shoulder Occasionally Push/Pull
Climb Occasionally 12 lbs or less Frequently
Crawl Occasionally 13-25 lbs Occasionally
Squat or Kneel Frequently 26-40 lbs Occasionally
Bend Frequently 41-100 lbs Occasionally
Not Applicable- Activity is not applicable to this occupation.
Occasionally- Occupation requires this activity up to 33% of the time (0-2.5+ hours/day.
Frequently- Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hours/day.
Constantly- Occupation requires this activity more than 66% of the time (5.5+ hours/day.
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Work Environment
Work will take place in a fitness center/pro shop with occasional exposure to a busy resort environment with multiple distractions. The noise level in the work environment is usually quiet to moderate.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180 day introductory period.
Salary Description
$18.00 - $25.50