Global Iam Engineering - Engineer Ii

Overview
The Global IAMEngineer II is responsible for supporting and developing IAM solutions for the following; end user provisioning, authentication management and privilege access management. This role will be expected to make daily operational decisions with guidance from leadership and other engineers. Day-to-day operations will involve Single-Sign On product support and maintenance, Multi-Factor Authentication product support and maintenance, Identity Access management development commonly in Java and PowerShell, Credential and Access Management product support and maintenance commonly in GUI with some PowerShell scripting. Basic understanding of custom API connections will be helpful in solution oriented discussions. Additional daily responsibilities will involve ticket queue management and SLA adherence, routine on-call rotations for after-hours support. The Engineer II will be involved with large scale inter-organizational projects.Daily interaction with customers and leadership will require excellence in communication skills, both verbal and written.
Responsibilities
JOB DUTIES

• Conduct meetings to gather information for business requirements
• Design, develop and improve existing IAM processes
• Grant and maintain data integrity for all internal and external applications
• Provide knowledge and assistance in the handling of routine and ad hoc report requests
• Identify and understand mission critical and compliance sensitive applications, for support or monitoring by the Global IAM team
• Interact with business units and ensure that a high level of customer service is maintained
• Be available and accessible for after-hours support
• Collaborate with Project Managers for large scale inter-organizational projects and provide routine project status updates
• Write technical documentation and design diagrams
• Perform other duties as assigned
• Conform with all company policies and procedures

REPORTING RELATIONSHIP
AVP Global Identity Management - Engineering
Qualifications
Knowledge

• Knowledge of Identity and Access Provisioning and/or Security best practices and principles is required
• Knowledge in Infrastructure design and management
• Understanding of IT Service Management (ITSM) best practices and processes
• Strong understanding of technology infrastructure, security concepts and platforms
• Knowledge of the OSI model and security that is associated with each layer
• Strong understanding of application layer protocols including HTTP, SSH, SSL, and DNS
• Knowledge of IT security processes and controls as well as IT infrastructure and networking technical knowledge
• Advanced knowledge of Identity Management
• Advanced knowledge of Access Management

Skills

• Strong customer service, interpersonal, verbal and written communication skills
• Detail oriented with good analytical skills
• Ability to work and make decisions both independently and in a team environment
• SQL experience is desired but not required
• Java experience is preferred
• Powershell experience is preferred
• Active Directory knowledge is preferred
• PAM experience required using credential management, sessions management tools is desired

Education

• High School Diploma required
• Associate Degree preferred
• Bachelor's Degree preferred

Experience

• 2-4 years of experience within Information Technology or Cybersecurity required
• 0-2 years of experience within an Identity and Access Management role preferred

Working Conditions

• Normal office environment subject to stressful situations
• Flexible schedule with possibility of working long hours including weekends/holidays, occasional overtime may be required
• Travel may be required to support business need

#LI-Hybrid
#LI-Hy
Salary
The base salary range for this role is: USD $76,400.00 to $141,300.00.
At GM Financial, we strive for transparency in all aspects of our business, including pay equity. This is the GM Financial pay range for this role and job level. The exact salary and compensation will vary based on factors like knowledge, skills, experience, and education.
This role is eligible to participate in a performance-based incentive plan. Full time employees are eligible to participate in health benefits on day one of employment.