Global Competitive And Market Intelligence Specialist

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

The IFS Global Competitive and Market Intelligence Program has grown over the course of the last several years into the external eyes and ears of IFS-how our customers perceive us and our competitors, where and how our competition has prioritized its position in the market, and what sellers need to know to win. We do this by closely monitoring the markets we serve, how we perform in those markets. We use the information we get from these activities to help make sure that sales, marketing, and leadership can win, serve, and retain our growing customer base.

With those goals in mind, we are looking to build a team that is seasoned and eager to redefine how our CI program functions-in terms of the big picture, as well as the day-to-day operations-to ensure that our teams are armed with relevant, contextualized, and actionable insights across all of their interactions.

The Global Competitive and Market Intelligence Specialist will work with key stakeholders across the business to execute that CI strategy. They'll combine intelligence and information gathered with the appropriate insights from internal stakeholders, opportunity reviews, and external sources. They'll synthesize those disparate streams of information into targeted, relevant outputs for individuals across the business.

• Own the end-to-end operations for the IFS Sales Insights Program (Win / Loss), coordinating with our third-party interviewers and reviewing the resulting output with relevant parties
• Analyze win/loss trends, red flags, and win rates regionally, by industry, and relative to specific competitors
• Maintain and enrich our library of battle cards, ensuring that they reflect the latest product and strategy information about us, and our competitors
• Support the delivery of timely competitive messaging across the business in response to competitive product launches and announcements
• Track major competitive announcements and work with internal teams to build counter-messaging, contextualization, and important insights
• Engage and share relevant content through global and regional channels, both through posts on our intranet and internal presentations
• Forge relationships across the business to validate insights, and ensure that we are able to answer our competitors' advancements with depth, accuracy, and clarity

Overall Required Competencies:

• Experience working cross-functionally within a large business broken into several business units and spread across multiple continents
• Skilled in summarizing and synthesizing complex information quickly; can answer "What it all means" for a diverse set of stakeholders in a common and repeatable language
• Excellent attention to detail and verbal and written communication skills
• Ability to think dynamically and adjust strategy to meet the changing needs of the market and the business
• Ability to work independently, set individual goals, and develop a cadence for review and reassessment of CI activities
• Able to truly own your work and input, address challenges, and continually move Global CI, and IFS business operations, forward

Education & Experience:

• Bachelor's degree in a field related to business administration, statistics, or marketing preferred
• Experience collecting, analyzing, and presenting qualitative and quantitative primary research
• Proven experience interpreting primary research and developing insights and actions based on those findings, even when they contradict expected outcomes
• Minimum 3 years in a business/sales product marketing/engineering role within a corporate environment, ideally within the enterprise software space
• Proficiency with Microsoft Word, PowerPoint, and Excel.

Preferred:

• Experience within the enterprise software landscape, ideally in FSM / ERP / EAM
• Up-to-date knowledge and understanding of leading-edge technology and business models

We are an EOE M/F/Disabled/Vet VEVRAA Federal Contractor.  We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer