GIS/Analytics Specialist II

GIS/Analytics Specialist II

Greensboro, NC

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• About CentralSquare Technologies

CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient.

Job Description

What We’re About

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it!

Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Our flexible work environment also enables you to take advantage of an excellent work-life balance whether you are in office or working remotely.

Role Summary

The GIS/Analytics Specialist configures and supports public safety GIS and analytics software components. This role typically works under the direction of a project manager to communicate requirements to the customer, collect and assess data, and perform system configuration, testing, and training. Work is generally performed entirely remotely, but travel may be required several times per year.

Duties Include:

• Conduct meetings with customers to outline GIS and other requirements, coordinate data collection and implementation, and understand user needs.

• Configure GIS and/or data analysis software components.

• Perform system demonstrations and user training.

• Develop and maintain subject matter expertise in the configuration of our software solutions and our customers’ business practices.

• Provide consistent follow through on the project tasks, deliverables, and communications with project managers and customers.

• Build and maintain strong working relationships with customers and colleagues.

• Provide excellent customer service and technical support.

Skills & Requirements

Preferred Skills/Qualifications

• Bachelor’s or higher degree in GIS, geography, data analytics, or a related field.

• 2 years of professional experience in GIS, analytics, or similar technical role.

• Excellent oral and written communication, interpersonal, and presentation skills.

• Self-motivated.

• Detail-oriented.

• Strong problem-solving, analytical, and organizational skills.

• Ability to adapt quickly to changing business and customer needs while maintaining flexibility and a positive attitude.

• Ability to handle multiple projects and tasks simultaneously.

• Ability to learn new applications and system features quickly.

• Dedicated to the best possible customer experience.

• Ability to articulate technical and functional concepts to technical and non-technical audiences.

• Experience working with ArcGIS Desktop or ArcGIS Pro Preferred

• SQL or Python scripting ability preferred.

• Experience performing data analysis preferred.