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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Why Choose Us?
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
The American Red Cross is currently seeking a Quality Assurance Analyst – Gift Processing. This position is a work-from-home opportunity and can be located anywhere in the United States.
WHAT YOU NEED TO KNOW:
Participate in activities that involve relationships with external vendors responsible for receiving,
recording, and acknowledging gifts given to the organization. Coordinate the organization’s gift
processing, including the receiving, entering, batching, posting, acknowledgment, and reporting of all forms of gifts or donations, including but not limited to cash, checks, credit cards, securities, in-kind, and matching gifts. Manages and/or oversees relationships with banks and vendors who handle such activities as cadging/cashiering, lockboxes, mail processing, and acknowledgment.
recording, and acknowledging gifts given to the organization. Coordinate the organization’s gift
processing, including the receiving, entering, batching, posting, acknowledgment, and reporting of all forms of gifts or donations, including but not limited to cash, checks, credit cards, securities, in-kind, and matching gifts. Manages and/or oversees relationships with banks and vendors who handle such activities as cadging/cashiering, lockboxes, mail processing, and acknowledgment.
WHERE YOUR CAREER IS A FORCE GOOD:
1. Responsible for reviewing and ensuring the accuracy of the gift processing procedures.
2. Create, review, and edit SOPs and Job Aids to ensure all procedures are documented.
3. Responsible for utilizing several software programs to develop reports and track information.
(Power BI and SharePoint are not limited to).
4. Generate and distribute financial analysis reports, and special reports, lead projects, and/or develop and implement metric standards and measurement criteria to improve the quality and
Cost-effectiveness of Gift Processing team.
Cost-effectiveness of Gift Processing team.
5. Typically has unit-specific duties within the scope of the job.
6. Ability to manage multiple priorities.
7. Excellent communication skills/Detailed oriented.
8. Utilize data/casework gathered from evaluations to identify trends for areas of improvement for Gift Processing staff, vendors, and field partners.
9. Ability to work independently and utilize resources to troubleshoot processing challenges.
10. Evaluate and provide feedback on all gift-processing procedures.
WHAT YOU NEED TO SUCCEED:
Education: 4-year college degree or equivalent combination of education and experience
Experience: Minimum 3 to 5 years required
Essential Functions/Physical Requirements: Depending on the work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, and arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment, and read technical information. Overall mobility is essential. This may include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and the Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during periods of major disaster.
Experience: Minimum 3 to 5 years required
Essential Functions/Physical Requirements: Depending on the work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, and arm, hand, and finger dexterity, including the ability to grasp, and visual acuity to use a keyboard, operate equipment, and read technical information. Overall mobility is essential. This may include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
Work Conditions: Work is performed indoors with some potential for exposure to safety and health hazards related to emergency services relief work. May travel and participate in meetings and conferences throughout chapter jurisdiction, state, and the Red Cross system. Because the Red Cross is a disaster response organization, staff may be asked to be on 24-hour call during periods of major disaster.
COMPENSATION:
The salary range for this position is: $60,000 - $65,000
Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the job or employee resides. The stated salary range in this posting is an average and may not be reflective of your individual circumstances. We will review specific salary information at the time of phone screening based on your location.
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learning.
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO + Holidays
- 401K with 5% match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit
redcross.org/volunteertoday
to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here:
Summary of Rights
