Generator Technician

Position Overview:

HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and they show no signs of slowing down. One important factor that has contributed to their continued success is that they are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, they also believe in providing their employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally.

The Generator Service Technician will install, repair, and perform routine and preventive maintenance on generators and transfer switches. Whether you are an experienced Generator Technician, a mechanic looking to advance your career, or just someone who likes getting your hands dirty working on engines, this could be the perfect role for you!

Reporting Relationship: The Generator Technician reports to the Service Manager

Responsibilities/Accountabilities:

• Perform repairs and preventive maintenance of industrial generators
• Perform onsite troubleshooting and diagnostics of mechanical and electrical systems
• Maintain knowledge of updated changes in various models of equipment
• Evaluate and recommend required repairs to customers
• Create and maintain great relationships with customers
• Stay up to date on company-sponsored safety training, compliance, and knowledge of HAZ MAT and DOT requirements
• Continually train and develop to advance to next levels of Generator Technician
• Perform other duties as assigned

Requirements:

Skills/Knowledge

• Basic knowledge of gas and/or diesel engine repair and maintenance, or willingness to learn
• Knowledge of repair and maintenance of electrical systems ranging from 5 VDC to 480 VAC, or willingness to learn
• Ability to work with a range of tools, from wrenches to multimeters
• Ability to read and interpret wiring diagrams and schematics
• Ability to work with a variety of computer software to complete day-to-day tasks
• Possess troubleshooting skills and be able to effectively operate basic shop equipment

Personal Attributes:

• Demonstrates honesty and integrity in work and relationships
• Must be dependable and able to work independently
• Must be able to work flexible hours, days, travel, and stay overnight
• Must be able to work overtime and after hours, as needed
• Must be willing to work in a rotating on-call schedule
• Demonstrates servant-based principles with internal and external customers
• Demonstrates innovation/creativity in work
• Possesses strong work ethic and takes ownership of both company and client goals/objectives
• Focused on understanding, meeting, and exceeding customer expectations
• Focused on collaboration and teamwork for the mutual success of the company and its employees
• Conforms to company policies and procedures and meets company goals and objectives; protects company assets and interests

Travel expectations: Up to 50% based on HMC projects and time of year.

Posting Qualifications:

• High school diploma or equivalent
• Experience installing/repairing generators preferred but not required
• Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard
• Must maintain compliance with DOT random drug and alcohol screening requirements
• Must be able to lift 100 pounds and able to bend and twist several times a day
• Must be able to work arms extended above head for extended amounts of time
• Efficient in Microsoft Office products
• Must pass a physical exam, background check and drug test within 90 days of hire