Responsibilities
- Assists patients at patient entrances and throughout the buildings at Mayo Clinic, Jacksonville as needed.
- Transports patients in wheelchairs throughout all buildings as needed.
- Drivers are responsible for transporting staff.
- Performs duties in a professional manner.
- Must demonstrate professionalism when dealing with medical and allied health staff, patients, and others
- Adapts quickly to any changes in procedure or equipment in a positive manner.
- Demonstrates willingness to remain flexible while performing any tasks or duties as requested by supervisor or lead.
- Maintains a professional demeanor when concerns and problems are brought to their attention.
- Seeks to gather necessary information in order to understand the presented situation in detail before offering possible resolution(s).
- Demonstrates a courteous and cooperative manner at all times. Does not become emotional or argumentative.
- Demonstrates tact and diplomacy when in contact with people under stressful conditions.
- Displays maturity, initiative, and shows sound judgment.
- Manages altercations and emergency situations in an effective and professional manner.
- Attends to any problem or request, which includes making the proper referrals to the appropriate section, as necessary.
- Utilizes appropriate verbal communication skills in a courteous and professional manner.
- Demonstrates strict confidentiality in the dissemination of information.
- Immediately reports any hazardous conditions to department supervisor, lead and Security as required.
Qualifications
- High School diploma or equivalent required.
- Demonstrates knowledge of operation of Mayo vehicles.
- Demonstrates knowledge of operation of wheelchairs.
- Demonstrates knowledge of lab policies and procedures for handling lab items for transport.
- Must possess excellent communications skills.
- Must be able to tolerate sitting, driving, walking, carrying and/or pushing for up to 8 hours.
- Must be able to lift 50 pounds without assistance.
- Valid drivers license required.
- Class B CDL preferred
Compensation Detail
$15.54 - $20.19 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Shift Options:
- Sat- Sun 9:15 am – 6:15 pm Wed-Fri 11:15 am – 8:15 pm
- Sat-Sun 9:15 am – 6:15 pm Wed-Fri 11:15 am – 8:15 pm
- Mon - Fri 1 pm – 10 pm
- Mon - Fri 11:15 am – 8:15 pm
- Mon - Fri 11:15 am - 8:15 pm
Job Type: Full-time
Pay: $15.54 - $20.19 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
Ability to Relocate:
- Jacksonville, FL 32224: Relocate before starting work (Required)
Work Location: In person