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Form of workJob Description
JOB TITLE: General Service Technician
REPORTS TO: General Manager
DEPARTMENT: Operations
FLSA STATUS: Non-Exempt
PURPOSE:
The General Service Technician supports the organization by performing various automotive services for our customers in a safe and timely manner. Communicates needs for parts and services. Maintains the cleanliness of the customer and shop areas.
DUTIES/RESPONSIBILITIES:
REPORTS TO: General Manager
DEPARTMENT: Operations
FLSA STATUS: Non-Exempt
PURPOSE:
The General Service Technician supports the organization by performing various automotive services for our customers in a safe and timely manner. Communicates needs for parts and services. Maintains the cleanliness of the customer and shop areas.
DUTIES/RESPONSIBILITIES:
- Tire installations/changes
- Oil changes
- Lube and minor automotive repairs as directed
- Conduct vehicle inspections for mechanical services
- Perform scheduled maintenance services on customer vehicles, as directed
- Provide timely communication with management regarding applicable needs
- Record and report any damage to company or customer property immediately
- Maintain shop floor clean and swept
- Pick up and drop off customer vehicles
- All other duties as assigned based on the needs of the business
REQUIRED SKILLS/ABILITIES:
- Ability to read and comprehend service and repair manuals
- Ability to perform tasks/repairs in a timely fashion
- Ability to work well independently or in a team environment and take direction when applicable
- Good communication skills
- Attention to detail
- Ability to work in a fast-paced environment
- Strong analytical and problem-solving skills
- Ability to visually diagnose mechanical issues
- Must have the ability to perform work in a safe manner and adhere to safety policies
- Must be able to handle pressure and think clearly in all situations
REQUIRED EDUCATIONAL/EXPERIENCE:
- High school diploma or equivalent
- Must have a clean driving record
- Must be able to work five days a week...Saturdays included
- Valid Driver’s License
- Must be 18 years of age or older or have an applicable work permit
- If in the state of Georgia or Texas, you must have your Emissions/State Certification, or become certified within 60-days of hire
- Tire and lube technician experience a PLUS
EXTERNAL WORKING RELATIONSHIPS:
- Customers
INTERNAL WORKING RELATIONSHIPS:
- Frequent interaction within work location, including but not limited to some interaction with corporate personnel as needed
WORK CONDITIONS/PHYSICAL DEMANDS/EQUIPMENT USE:
- Must be able to work safely in a noisy area with many odors present
- Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds
- Must be able to inspect the vehicle to determine repairs needed
- Good vision to inspect repair work
- Must be able to bend, stretch, kneel, and squat to perform repairs and inspections
- Use of PPE (Personal Protective Equipment) when applicable
NOTE:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above listed are major responsibilities of this position. They are not intended to cover each aspect of the position, as the scope and duties of a given position may change, or be temporarily altered, based on the business needs of the Company. Drive Automotive Services is an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
