General Manager - USSSA Space Coast Complex

GENERAL MANAGER - USSSA Space Coast Complex

Sports Facilities Management, LLC

LOCATION: Melbourne, FL

DEPARTMENT: OPERATIONS

REPORTS TO: ACCOUNT EXECUTIVE

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

USSSA is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Melbourne, FL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

USSSA is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is the SFM team member responsible for the financial and operating performance of the Space Coast Complex, on behalf of its client and ownership group, USSSA. The objectives for this position include:

• Manage the sports complex operations in terms of scheduling and executing events.
• Maintain the master complex event calendar.
• Manage the physical aspects of the 15-field complex including outdoor and indoor areas.
• Responsible for the safety of players, coaches, guests attending events at the complex in terms of inclement weather situations, injury resources, and physical caretaking of the facility.
• Manage facility maintenance and construction.
• Staff motivation, development, and retention.
• Creating a positive relationship with client and stakeholders
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual performance objectives
• Facilitating interdepartmental collaboration
• Implementation of major business initiatives

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Working with USSSA personnel, State Directors, and tournament personnel, ensure events programmed for the SCC are successful both operationally and fiscally.
• Manage the seasonal events of the various sports who play at the Complex to provide optimum utilization of the facility for USSSA associated events as well as non-USSSA events including high school, college, and other professional teams.
• Manage and support direct reports who maintain the physical facilities, prepare the complex for events, as well as provide resources necessary for success.
• Direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
• Work with vendors to provide third-party vendors to provide services to the Complex including staffing firms, landscaping and field maintenance, janitorial and other services as necessary to maintain a safe and operational facility.
• Working with team sponsors both internally and externally, develop and manage the Guest Services Standard for the Complex.
• Responsible for the creation and communication of policies needed for success within the scope of work of the Complex operation.
• Confer with ownership, Sports Facilities Companies advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, record keeping systems, and other administrative control processes
• Direct personnel activities, including the approval of personnel plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
• Direct, plan and implement policies, objectives, and activities of organizations or businesses to ensure continuing operations, maximize returns on investments, and increase productivity
• Implement corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
• Represent the organization and promote its objectives at official functions, or delegate representatives to do so
• Serve as liaisons between organizations, shareholders, and outside organizations
• Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
• Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
• Prepare budgets for approval, including those for funding and implementation of programs
• Review reports submitted by staff members to recommend approval or to suggest changes
• Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
• Any additional duties assigned by the Account Executive

MINIMUM QUALIFICATIONS:

• Prior responsibility in daily P&L management and budget oversight responsibility of $4MM or greater
• Proven experience in organizing, booking, and operating sports tournament and events; including but not limited to baseball tournaments, soccer tournaments, lacrosse tournaments, entertainment events, and other stadium and park based activities
• Operational knowledge of F&B, concerts, and sport clubs as well as parties, corporate events, and team building preferred
• Experience working with convention & visitor bureaus, regional sports commissions, and/or event management booking in a regional sports and/or convention center
• A minimum of 7 years of management experience
• Experience in contract negotiations.
• Operational knowledge of risk management, kitchen, entertainment, and sports clubs, as well as parties, corporate events, teambuilding, and leadership development
• Sports programming and sports event operations expertise required Prior use of M.S. Office products including Word, Excel, PowerPoint and Outlook.
• Bachelor's degree in business management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience

TRAVEL REQUIREMENTS:

• Minimal travel

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Will be required to sit for extended periods of time operating a computer
• Will be required to move about an 85 acre facility to observe and supervise operations
• Office and facility have intermittent noise
• Must be able to lift 50 pounds waist high