General Manager Of Food & Beverage - Clearwater Marine Aquarium

Job Details
Level
Senior
Job Location
Clearwater marine Aquarium - Clearwater, FL
Position Type
Full Time
Education Level
Bachelors Degree
Salary Range
$100,000.00 Salary/year
Travel Percentage
None
Job Shift
Any
Job Category
Management
Description
Proof of the Pudding is the proud Food & Beverage partner for the Clearwater Marine Aquarium's Special Events. Clearwater Marine Aquarium (CMA) is not only home to a wide variety of aquatic life; it is also home to some of the most stylish and unique event spaces in Florida.
The General Manager is responsible for overseeing all aspects of the Clearwater Marine Aquarium's Special Events Food & Beverage team. They will work closely with Culinary, Operations, and Sales to ensure all events are coordinated efficiently and effectively. This position will also work closely with the Client of CMA. The ideal candidate is professional in demeanor, seasoned in catering/premium logistics, and a leader in the F&B industry.
Responsibilities:

• Overseeing and effectively managing all day-to-day duties to ensure that each event is executed flawlessly from start to finish.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; and maintaining security systems.
• Managing and working very closely with account executive(s) or sales team to fully understand event details including custom menus, event set up, décor needs and event timeline.
• Responsible for maintenance and ordering of all décor, supplies, and equipment.
• Organizing frequent meetings and open lines of communication with sales, operations, and culinary team in preparation for each event.
• Meeting clients and doing property visits to ensure all their requests are understood and met.
• Solely responsible for scheduling to the needs of the business several months in advance and also for last minute "pop-up" events. Additionally, building relationships with staffing agencies and taking the lead on all hiring and recruiting efforts.
• Responsible for managing all staff including but not limited to: banquet servers, bartenders, stewards, captains, event coordinators, assistant operations manager, and sales account executive. This will include coaching, counseling and communication.
• Meets venue financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Responsible for all communication between Proof of the Pudding and the client. Serves as the first point of contact for all inquiries from the center. Responsible for nurturing this relationship.
• Creating, editing and updating pack lists and BEOs in preparation for the event.
• Responsible for all ordering and logistics.
• Managing the team that is scheduled to run each event. Leading the captains of each event and teaching them to also lead their staff.
• Attending and executing each event to ensure that it runs smoothly from the set-up to the break-down.
• Responsible for all post-event tasks including, inputting payroll and inventory.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Performs other related duties as needed.
Qualifications
Required Qualifications

• Bachelor's Degree in Hospitality, Management, or related field and/or 5+ years of experience in Hospitality Operations, Food & Beverage/Banquets, Event Coordination, Operations Management, or equivalent
• Must have a history of maintaining professional relationships and the ability to communicate effectively with clients
• Must have a proven track record in quality management of employees and upscale events
• Must live near or be willing to relocate to Clearwater, FL

Specialized Qualifications:

• Excellent listening and communication skills
• Renowned time management skills
• Strong Customer Service skills with the desire to go above and beyond a client's needs
• The ability to work alone and as a team
• Strong attention to details with the ability to organize and articulate a high volume of information

Work Environment
This position breakdown will be a variety of office work and event operations. Office work entails computer usage, interdepartmental meetings and communications via email, phone, and in person, and sorting and filing paperwork. Events may be in an indoor or outdoor setting with movement between temporary structures, buildings, and different terrains.
Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• This position may have periods of standing, moving through an event space, and traveling from venue to venue with bending, lifting, scooping, and carrying miscellaneous equipment and food items
• Ability to perform physical tasks; such as but not limited to, lifting approx. 25 lbs.

CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits:

• This is a full-time salary position with the opportunity for an annual performance bonus.
• Proof is pleased to provide all full-time eligible employees with Basic Life and AD&D as well as long term disability at no cost to employees
• Full-time eligible employees may choose to enroll in optional benefits, including Medical, Dental, Vision, and Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality Indemnity
• Additional benefits include daily lunches onsite and a cell phone stipend

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.