General Manager / Clinic Manager (Relocation Opportunities)

Are you a driven, entrepreneurial spirit with a burning desire to make a meaningful impact on people’s lives? At Options Medical Weight Loss, we are seeking a Clinic Manager who shares our passion for helping individuals on their weight loss journey and aims to help reduce the national year-over-year growth of obesity rates. If you’re ready to inspire change and lead a team with unwavering dedication, this opportunity is your chance to make a real difference in the health and well-being of our community.

The Clinic Manager (CM) serves on a dyad leadership team with the Medical Provider of the clinic. The CM provides leadership for all operational aspects of a clinic that consistently meets or exceeds a monthly revenue target, with an emphasis on meeting short- and long-term goals, and clinic & staff development. They will oversee the driving of set business goals, measuring team effectiveness, and monitoring results. This role will consist of hiring, coaching, and evaluation of team members while providing effective training. The Clinic Manager will have direct P&L management responsibility for their clinic and will work hand-in-hand with the Medical Provider to maximize profitability & ensure the highest level of patient satisfaction. The Clinic Manager serves as a high producing member of the sales team, personally seeing consultations to generate revenue, overcome objections, and help to change patients’ lives by selling our products and services. The CM will not only be responsible for their individual sales KPIs but also clinic standards as well.

Upon successful completion of the training program, you will have the opportunity to relocate to one of the following locations below to launch and manage the new clinic.

Raleigh, NC

Charlotte, NC

Cary, NC

Pittsburgh, PA

Philadelphia, PA

Atlanta, GA

Nashville, TN

Indianapolis, IN

ESSENTIAL JOB FUNCTIONS

• Leads all operations within the four-walls of the clinic which includes, but is limited to: maintaining a motivated, engaged & effective team, optimizing staff utilization, ensuring policies & procedures are followed, implementing company-wide initiatives, and maintaining accurate inventory of food, supplements, and supplies.
• Owns the clinic P&L and is held accountable for Top-Line and Profitability Performance: drives new patient acquisition, patient retention, and patient satisfaction to grow revenue while managing all controllable expenses (payroll, supplies, inventory shrink) to meet clinic-level profitability goals.
• Leads and manages the patient care and sales teams to ensure business goals, profitability, and retention goals are met.
• Coaches and develops new members of the sales team to OMWL KPI standards.
• Ensures high level of patient care and satisfaction by continually improving service levels.
• Creates a KPI-driven culture with emphasis on critical performance factors like retention, answer rate, lead generation, and staff utilization.
• Executes effective strategy and tactics to create positive team dynamics through constant coaching, mentoring, hiring, and training.
• Builds and sustains a high-performance culture through attracting, developing, and retaining a highly motivated team.
• Creates a culture of collaboration and accountability, and places emphasis on career pathing/employee development.
• Evaluates employee performance; places emphasis on career pathing/employee development and makes recommendations for promotions.
• Thoroughly understands all Options programs and serves as a subject matter expert on the programs. Ensures all clinic staff are kept informed of any new programs or changes to existing programs, and trains clinic staff to be subject matter experts as well.
• Fully capable of performing the roles of all other clinic staff and serves as back-up on those duties as needed.
• Works with Area Directors to establish short-term objectives and long-range goals and related plans.
• Reviews the results of all operations, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and results.
• Ensures the clinic’s compliance with all applicable laws, rules, regulations, and standards, including HIPAA and OSHA protocols.

Performs other related duties to benefit the mission of the organization.

COMPETENCIES:

• Sales-oriented (comfortable with goals and KPIs)
• Excellent managerial and financial skills and the ability to take leadership over any business operations area.
• Superlative communication skills, particularly the ability to communicate as a leader.
• Motivational and inspirational attitude.
• Quick learner, who can adapt in a fast-paced work environment.
• Customer service oriented.
• Desire for personal and professional growth and development.
• Passion for leadership and development of staff.

Relocation Assistance:

This position has the opportunity to relocate after the initial 6-month training period. The relocation is a crucial part of this role and essential to the successful establishment and management of the new clinic. We understand that relocating can be a significant life change, and we are committed to ensuring a smooth transition for our Clinic Manager. To support your move to the designated area, we offer the following relocation benefits.

1.) Financial Assistance

2.) Housing Support

3.) Travel Reimbursement

4.) Continued Support

AAP/EEO STATEMENT:

Options Medical Weight Loss provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Type: Full-time

Pay: $90,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Day shift

Application Question(s):

• Will you be willing to relocate for this job?

Experience:

• Consultative Sales: 2 years (Preferred)
• Management: 2 years (Preferred)

Work Location: In person