General Manager

The Chick-fil-A General Manager has the overall responsibility for operations of the restaurant including financial management, restaurant maintenance, cost control & analysis, inventory management, team management and ensuring we provide superior service, quality products and service to our guests.

Duties and Responsibilities

• Maintain Chick-fil-A mission, vision and values and ensures brand standards are executed.
• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
• Ensures excellent levels of customer service and properly handles guest complaints/concerns.
• Responsible for talent management, including but not limited to, staff selection, development, retention, and promotion.
• Motivates and inspires team members to achieve goals.
• Maintains compliance with all state, local and federal regulations, safety and food quality standards.

Skills and Requirements

• Excellent leadership, communication, and team building skills.
• Excellent communication skills, both verbal and written as well as excellent interpersonal skills.
• Ability to promote teamwork and foster a harmonious working environment.
• Ability to analyze and resolve problems exercising good judgment.
• Ability to handle fast paced, high volume restaurant environments.
• Ability to increase store sales and profitability through operational improvement.
• Must be Serv-Safe certified
• Ability to pass pre-employment (post-offer) background check.
• Ability to work variable hours including early mornings, evenings, weekends and/ or holidays.

Education and Experience

• At least 2 years experience as a General Manager or assistant General Manager in the restaurant industry
• ServSafe Certified

Working Conditions

• Ability to perform all functions at the restaurant level, including delivery when needed.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operates phones, iPads, computers, copiers, and other office equipment.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: Starting at $70000 / year

Pay:

• Bonus pay

Job Type: fulltime

Schedule:

• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Education: Associate's degree

Work location: On-site