General Manager

Kona Grill is owned and operated by The ONE Group and currently operating in dozens of locations nationwide. We pride ourselves on our innovative menu, award-winning happy hour, and modern upscale design showcasing an open kitchen, sushi bar, and full-service bar.

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path with our limitless growth and opportunities!

This position comes with an experience based salary starting at $75k, plus 25% of base salary in bonus opportunities, 30k annually in monthly kicker bonuses, comprehensive benefits, 401k, Employee Assistance Program, and limitless growth opportunities!

Duties and Responsibilities (but not limited to):

Operations Management

• Manage, lead and mentor Managers and Staff
• Ensure service is maintained at the utmost of quality levels through proper execution of the sequence of service
• Maintain overall vision – Business and marketing objectives
• Develop risk management and mitigation strategies
• Represent TOG in investigating, answering, and settling grievances
• Maintain all corporate mandates
• Update and track daily reports

Staffing and Team Development

• Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
• Interview, screen, and recruit job applicants
• Coach, train and develop management and hourly staff
• Responsible for Team performance – morale, productivity - Rally the troops
• Manage regular review of performance for Management and Hourly staff within the Performance Management guidelines

Fiscal Responsibility

• Monitor activities and expenses
• Set and monitor sales forecasts and profitability reports
• Keep Director of Operations informed of sales and key issues
• Increasing sales through marketing, networking, and incentives for staff to raise guest check average.
• Maintains budgeted revenues, cost of sales (COS), labor, supplies and operating cash flow (OCF). Reviews monthly profit and loss statement and acts on all variances.

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS

• Minimum 8 years professional hospitality experience; ideally of projects exceeding $10 million
• Food and Safety training (OSHA preferred)
• Excellent management, delegation, and presentation skills
• Strong influence, interpersonal, verbal, and written communication, problem solving and creative solution generation skills
• General business acumen
• Expert knowledge of all Restaurant computer systems (e.g., MICROS, Squirrel, and Aloha)
• Finds problem areas, develops solutions, and gets the job done

The company offer the following Insurance benefits to all Managers (waiting period applies)

• Medical
• Dental
• Vision
• Group Life and Disability
• Group Accident Insurance
• Group Hospital Indemnity Insurance
• Group Critical Illness Insurance
• Employee Assistance Program (EAP)
• Dependent Care Benefit
• Employee Dining Discounts and/or complementary meals onsite
• Traditional and Roth 401K Plan
• Commuter Benefits
• Annual bonus of up to 25% of salary based on the company’s bonus plan.
• Paid sick/personal leave up to 5 days per year
• Paid vacation starting at 2 weeks per year