General Manager

The Position:

We are looking for a highly enthusiastic, hands-on individual to join our management team as General Manager. The ideal candidate will possess strong organizational skills, be highly ambitious, detailed oriented and be able to work in a fast-paced setting. Individuals must be able to work in a collaborative, team environment. This is the perfect opportunity for an experienced customer service professional that is able to build strong relationships with guests and the hotel team. This position includes all aspects of Hotel operations including: Also willing to travel.

· Providing excellent guest service

· Ensuring compliance of all brand and company standards

· Leading, coaching, mentoring, and inspiring all front and back of house staff

· Performing guest service standards, including engaging our front desk staff to meet guest service standards

· Daily property walks where you are engaging all back of house staff and ensuring the physical building is up to THG Properties and hotel brand standards

· Reviewing daily administrative tasks

· Reviewing guest folios and night audit reports

· Ability to read and review financial statements

· Resolving guest and employee concerns with strong problem resolution skills
Developing an operational budget and monitoring cost controls

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Weekends as needed

Experience:

• Management: 1 year (Preferred)
• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Relocate:

• Laurel, MT 59044: Relocate before starting work (Required)

Work Location: In person