Address
Form of workOur Geek Squad Appliances Agent is responsible for the delivery, installation, repair, and removal of consumer electronics, with a primary focus on the Appliance category. As an Appliances Agent, you will help ensure the customers' needs are met during your visit to their home.
Key accountabilities:
- Leads a two-person job, as well as performs work alone.
- Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
- Provides a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices- with a primary focus on Appliances.
- Completes fulfillment of intermediary complex work.
- Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, provides feedback and training opportunities, and completing store stock repairs
Basic Qualifications:
- 1 year of customer service experience
- 6 months experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
- Current, valid driver’s license
- Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
- Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly, and/or lift may be provided as applicable for the type of work being performed)
- Must be at least 21 years of age
- Acquire and maintain any state or local licensing, as required, within 90 days of hire
Preferred Qualifications:
- Previous experince in an in-home experience environment
- Previous experience actively using and learning about technology products
