Summary: WindRiver Lakefront & Golf Community is searching for full-time and part-time licensed, experienced security professionals for our private community. As Gatehouse Guard, you will ensure a safe and secure community by following the proper protocol to only allow authorized entry while remaining courteous and professional in your dealings and communication.
Responsibilities:
- Create a positive first impression for guests and owners by providing friendly and professional service
- Stay alert and attentive to every vehicle providing quick response times
- Record all vehicle and destination information for each person entering community
- Allow authorized personnel entry by following the correct steps to verify access
- If unauthorized, re-direct and do not grant access to community until authorized
- Provide daily security patrol through the community as scheduled
- Answer phone calls, emails, and internal communication
- Work closely with the front office and communicate effectively with all staff
- Maintain the cleanliness and professional appearance of workplace
- Stay up to date on community happenings and events
- Program car tags as assigned
- Provide expertise and support for security throughout community
- Provide other duties as assigned
Qualifications:
- High School diploma preferred
- 2 years of relevant security experience; private community experience preferred
- Active Unarmed Security Guard/Officer license from the State of TN required
Knowledge/Skills/Abilities:
- Must be able to work effectively under minimal direct supervision
- Microsoft Office experience preferred
- Ability to analyze and solve problems; efficiently handle multiple duties under pressure
- Must be willing to work a flexible schedule including weekends, holidays, and evening shifts
- Demonstrate positive interpersonal and communication skills with staff and customers
- Strong organizational skills and general clerical skills including the use of computers, printers, copiers, electronic signatures, email, iPads, etc.
- Ability to retrieve information from various technical sources
- Positive attitude, professional manner, and appearance in all situations
Physical Requirements: Must be able to bend, stoop, climb, twist, kneel, lift, push, and pull items weighing up to 30 lbs.
Full-time and part-time positions open