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SalaryEstablished in 2012, Benchmark, a division of National Underground Group, provides damage prevention solutions to utility companies and municipalities. Benchmark also provides private utility-locating services to homeowners and contractors, with 24/7 service to its clients.
Benchmark is responsible for eliminating or reducing damages to underground utilities during any kind of excavation. Through the 811-call center, Benchmark locates underground facilities through established on-call contracts, and is responsible for marking gas, water, sewer, electric and fiber lines.
The company works diligently to build lasting relationships within the industry. Benchmark’s contracts typically span several years, so providing the highest-quality work and outstanding customer service is the top priority, after ensuring that all safety measures are taken before, during and after each project. On its largest contract, the firm boasts a 99.99% accuracy ratio. Benchmark provides service to Virginia, D.C., Maryland, North Carolina, South Carolina, and Delaware.
Key Roles & Responsibilities:
- Use mechanical/technical equipment to accurately locate underground facilities such as telephone lines, electrical power lines, cable television lines, gas lines, fiber optic lines, water lines, and sewer lines.
- Communicate and interact daily with managers, excavation crews, and homeowners to discuss locate issues.
- Interpret job order tickets and respond appropriately to ensure customer satisfaction.
- Read maps and blueprints to ensure accurate location of utilities.
- Determine efficient route to each locate in rural and urban areas.
- Remove and replace manhole lids.
Requirements/ Qualifications
- Willingness to learn – Instructor led training is required to receive locator certification.
- Ability to drive local roads, work outdoors, and to operate independently
- Ability to perform locate duties before or after normal business hours when on call
- Valid driver’s license with acceptable driving record
- Ability to access restricted and/or controlled areas (such as federal installations)
- Excellent communication skills
- Strong work ethic
- Ability to use computer to complete documentation and receive and send email
- Ability to lift, push, and pull at least 50 pounds
- Ability to walk all types of terrain (grass, ditches, wooded areas, gravel, etc.) in and around construction zones and residential, commercial, industrial and rural areas in all types of weather conditions (rain snow, cold, heat, etc.). May require walking up to 5 miles in one day, several times a week.
