GARDEN SALES ASSOCIATE

Job Summary:
Maintain outstanding customer service, stock and merchandise shelves and displays, generate sales and support the store management.
Duties:
Greet customers within various areas of the store
Ensure each customer receives outstanding customer service which follows S.A.L.E.S. process and by mystery shop standards
Determine customer's needs, suggest appropriate items, as well as offer add-on items needed
Maintain awareness of all store promotions and advertisements
Stocking shelves and putting stock away in overstock areas as needed
Responsive of safety issues
Aid customer in locating their needed merchandise in the store, on Ace.com, as well as processing any special orders
Answer phone calls within the departments and provide customer service to those customers
Help maintain the cleanliness of the floor and displays
Other miscellaneous duties as needed
Regular, predictable attendance is an essential function of the job.
Skills and Qualifications:
Some general knowledge of plants and an interest in horticulture preferred, but not required.
High school degree, some college preferred
A willingness to learn about products and store procedures, some product knowledge a plus.
Customer service experience in a retail environment
Commitment to service excellence and customer satisfaction
Skills and knowledge of a retail computer system
Team player with interpersonal skills
Excellent communication skills, high attention to detail, and ability to multi-task
Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
Physical Requirements:
Must be able to lift 40 pounds frequently to stock and to load and unload customer purchases and store stock
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, when entails lifting and perform all functions as set forth
We are local, family-owned ACE Hardware store in business since 1908. We employ about 115 people and offer Full Time And Part time shifts. We pride ourselves on the service we provide to our customers and our support of the community.
Benefits for full time employees include:
Vacation pay
Sick leave
Holiday pay
Health Insurance
Dental Insurance
Life Insurance
401k plan with 4% employer match
Employee discount program
Gym membership reimbursement
Optional Aflac Supplemental Insurance
Optional Guardian Supplemental Disability Insurance
Benefits for part time employees include:
401k plan with 4% employer match
Employee discount program
Gym membership reimbursement
Sick leave
Optional Aflac Supplemental Insurance
Optional Guardian Supplemental Disability Insurance

Disability insurance, Health insurance, Dental insurance, Paid time off, 401(k) 4% Match, Employee discount, Gym membership, Life insurance