Game Master

Answering the automated phone questions, adding your resume, and a short cover letter explaining why you think you might be suited for the role will drastically increase the chances your application is seen.

Lockbusters Escape Game

We are looking for enthusiastic and fun individuals with a passion for puzzles and the entertainment industry combined with unparalleled customer service skills. This is an excellent opportunity for someone looking to gain a lot of experience via a client-facing role and gain first-hand insight into a state of the art escape room. You will initially be working closely with the Manager and training will be provided.

We expect applicants to be highly organized, have excellent time management, multi-tasking, and people skills. The position allows for flexible scheduling based on our 7 days a week operation.

Responsibilities

• Sales and customer service
• Engaging and building relationships with customers.
• Provide customers with a well-informed, fun, friendly and high-quality service.
• Offer customers assistance with inquiries via telephone, email, and in-branch
• Give enthusiastic tours of the establishment to customers, explaining the scenarios, helping with hints and providing feedback.
• Ensure all processes from initial inquiry, introduction and through to customer feedback are fulfilled efficiently.
• Ability to work cross-functionally internally and externally to help drive business success

Maintenance

• Maintain stock
• Help keep up the cleanliness and appearance of the establishment
• Ensure any maintenance issues are brought to management’s attention for immediate remedy
• Develop a deep understanding of our company’s products, strategy, and values

Administration

• Maintain and build a customer database
• Suggest and initiate new procedures and systems where necessary and approved
• Provide a high level of communication regarding orders and inquiries to your fellow team members

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• When are you able to start working?
• Weekends are mandatory with this position. Will you be able to work Friday-Sunday?

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person