Game Guide

Our mission is to provide a premier escape room experience for every guest! Every aspect of this job is customer service driven, and we are focused on creating an exciting experience for everyone- whether it's their first escape room or their 100th.

We are looking for someone that is outgoing, personable, and detail-orientated to ensure that customers have an excellent time. We encourage all applicants to play our games prior to applying- this way you know what our adventures entail.

We LOVE providing excitement, and want you to love providing it as much as we do!

Responsibilities

• Ensure excellent customer service experiences through friendly and respectful interactions.
• Operate the game and help the guests succeed.
• Seamlessly intervene as needed in the event of a malfunction.
• Maintain games through proper reset, cleaning, and regular testing.
• Aid in store upkeep and cleaning.
• Answer customer calls and inquiries.
• Operate the front desk and lobby area providing a friendly check in and check out experience.
• Ensure the safety and well-being of all guests during game activities

Please note that this position requires excellent communication skills, the ability to think on your feet, and a strong commitment to ensuring the safety and enjoyment of our guests. If you are enthusiastic, creative, and enjoy working with people of all ages, this could be the perfect role for you.

Join our team as a Game Guide and be part of an exciting entertainment experience that brings joy and excitement to our guests. Apply now!

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 15 – 30 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Evening shift
• Weekends as needed
• Weekends only

Application Question(s):

• Have you played an escape room before?
• Do you have weekend availability?

Work Location: In person