Location: New Orleans, LA
SummaryThe Registrar's Office at Tulane University is responsible for maintaining accurate academic records and providing responsive services to students, faculty, staff, and the public. The Functional Analyst for Student Systems serves as the main liaison between the Registrar's Office and the IT department. This role involves analyzing business practices and processes, developing solutions, ensuring system updates, and staying informed about new technologies in Higher Education Tech. The position also includes tasks such as designing automation, conducting testing, and leading cross-functional teams.
• Bachelor’s Degree in a related field with 4 years of experience or training in a higher education setting.
• Master’s Degree strongly preferred.• Experience operating in an Agile project management environment. • Experience documenting workflows and business processes using MS Visio or similar software.• 5 years in a Registrar’s Office strongly preferred including knowledge of academic advising and degree audit support; functional processing oversight of Banner and related systems and apps: online grade change, online withdrawal, Parchment relationship, Degree checkout and Commencement processing, Major/Minor cert tool, diploma processing, maintenance of student academic record integrity; preservation of permanent student academic records; enrollment reporting and data analysis; protecting the privacy of student academic records; and certification of veteran student education benefits and all related higher education policy.• Proficiency in BANNER.• System knowledge of curriculum management (i.e., CourseLeaf: CLSS, CAT, CIM)• System knowledge of DegreeWorks, EMS, IBM Cognos, and/or similar Higher Education software systems used to support Registrar operations.