Customer Service:
- Provide a positive representation of Stetson Brothers ACE Hardware
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations:
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets throughout the store.
- Provide assistance with price changes, special orders.
- Ensure signage is current throughout the store.
- Communicate any merchandising, cost control or sales idea to manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Lumber/Rental Department
· Load and unloading lumber
· Delivering lumber and small machinery
· Operating a forklift with proper training
Experience:
Formal retail experience preferred.
Experience with using lumber, building materials, hardware or plumbing.
Education/Training
High School or GED equivalent.
Physical Demands
Standing, walking, lifting (up to 80lbs) and climbing.
Must be at least 18 years old to be able to drive a forklift and delivery vehicles.
Work Includes
- Evenings
- Weekends
- Holidays
Paid Training:
- Yes
Pay frequency:
- Every other week
Management:
- Store Manager
Employees working per shift:
- 6 - 10
Typical end time:
- 8PM
Typical start time:
- 12PM
This Job Is:
- A job for which military experienced candidates are encouraged to apply
Work Remotely
- No
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person