Fulfillment Specialist I

Who We Are

For over two decades, PWG Network Solutions has led the nation in providing mobile voice and data services to many of the nation's premier wireless providers. You likely have never heard of us, but you'd recognize our customers. We are an industry leader and technology innovator of critical network services to wireless service providers in the IoT, Prepaid Wireless, Mobile Broadband, and Lifeline verticals. PWG is headquartered in Rockville, MD, with offices in Denver, CO, and Newport, KY.

What You'll Be Doing

PWG seeks a highly motivated individual to join our company as a Fulfillment Specialist. As part of our fulfillment team, you will manage inventory, receive and fulfill orders in an efficient manner, and process returns. This is a fast-paced and occasionally physical position, meaning you must be able to stand, crouch, and lift objects and parcels throughout your shift. The ideal candidate has prior experience with order fulfillment software, strong data entry and customer service skills, and some forklift experience.

As Fulfillment Specialist, you will generate customer order pick tickets; pull and stage materials required to fulfil customer orders; review customer orders for special requirements and shipping instructions; generate final checklists; and inspect, secure, and prepare materials for shipping. Your day-to-day responsibilities include:

• Picking and packing orders accurately and efficiently; verify quality and quantity before shipping; prepare orders for shipment.
• Serving as point of contact between various departments needing information regarding anticipated revenues, material availabilities regarding customer orders, on-time delivery, or specific customer requirements.
• Participating in production meetings; sharing knowledge during the meetings.
• Reviewing production shortages, fulfilling shorts as materials arrive, providing status updates, and ensuring production is operating efficiently and address discrepancies as required.
• Monitoring inventory; ensuring sufficient inventory to fulfill orders.
• Recording and tracking activity in warehouse management and other systems.
• Maintaining a safe and clean working environment; complying with established procedures, rules, and regulations.
• Performing inspections of work to ensure quality standards are met.
• Cross-training with various other materials management positions to provide backup for peak demand, vacations, or absence.
• May also include safely operating forklift to unload/move/load inventory and other items.
• Performing other duties as assigned.

How You Qualify

• High school diploma or GED
• At least 1 year of materials management experience in a warehouse or fulfillment center
• Strong understanding of quality control standards required.
• Attention to detail and strong organizational skills.
• Ability to lift and carry 50-75 lbs and work in a physically demanding environment.
• Knowledge of safety protocols and a commitment to workplace safety.
• Basic computer skills for inventory management and order tracking.
• Strong communication and teamwork skills.
• Ability to work independently and efficiently in a fast-paced environment.
• Forklift experience/certification preferred.

Please note, actual pay is commensurate with experience within the posted pay range.

What We Offer

PWG offers a culture that thrives by empowering our people and respecting everyone's work-life balance. We work hard but have fun! Members of the PWG family engage in a highly collaborative and fast-paced environment that values their opinions in every step of the creative process.

In addition to the inviting culture and collaborative environment, PWG offers excellent benefits:

• Competitive Compensation
• Bonuses
• Medical, Dental and Vision Benefits Packages
• 401K
• Company-paid Life, LTD and Wellness Programs
• Voluntary Benefits
• Paid vacation and holidays

How to Apply

PLEASE SUBMIT RESUME AND DESIRED PAY TO BE CONSIDERED FOR THIS ROLE

Candidates must be legally eligible to work in the US for any employer.

We are an Equal Opportunity Employer that values diversity in the workplace!