Job Description
Location: Waterloo, Iowa
Pay: 15.43 hr
Application deadline: 1/15/2023
Hybrid Schedule: 2 days in office T/W/TH in Waterloo and rest of the week work from home.
Must live in Cedar Falls/Waterloo Iowa are or surrounding area
JOB DESCRIPTIONSUMMARYThis position is responsible for general member support including management of documents in the VFS system. This position provides a supporting role in ensuring members, employees and vendors are properly enrolled per program rules and regulations.
ESSENTIAL FUNCTIONS- Receive and process department mail as scheduled.
- Ensure all member budgets are submitted to the proper program in a timely manner.
- Manage and maintain program requests to include: Member/Employee/Vendor/ISB packets, additional documents as requested.
- Responsible for ordering of department supplies.
- Assist with daily processes to include scanning, indexing, routing of documents and working the daily fax and email queue.
- Ensure proper follow up on returned mail and change of address notifications.
- Complete verification of employment forms.
- Submit required state and federal tax forms on behalf of the member and set up newly liable accounts.
- Knowledgeable of rules and regulations, products and services that are applicable to the Veridian Fiscal Solutions operations.
- Maintain policies and procedures manual for this position.
- Assist with special projects as needed.
- Oral and written communication skills.
- Member service focus.
- Attention to detail and accuracy.
- Positive attitude that supports a team environment.
- Dependable and punctual; flexible during peak times.
- High level of confidentiality.
- Organizational skills.
- Self-motivated; ability to work without close supervision.
- Problem solving; analysis.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Occasionally lift and/or move items over 10 pounds.
- Remain sedentary (seated) for extended periods of time.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
TRAVELLimited travel expected.
REQUIRED EDUCATION AND EXPERIENCE- High school diploma
- Strong data entry skills
- Fluent computer skills in a Microsoft Windows environment. Must include Microsoft Office.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ABOUT VERIDIANVeridian Fiscal Solutions provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.