Fss Coordinator

Summary

Performs intermediate skilled human support work planning, developing, and implementing the daily activities of the Public Housing Family Self-Sufficiency Program by providing information and support to the agencies that assist low-income families and prepare families for homeownership, and related work as apparent or assigned. Work is performed under the limited supervision of the Resident Services Director.

These duties and responsibilities pertain to the Durham Housing Authority (“DHA”, “Authority” or “Agency”), and all Affiliates. Work is performed under the supervision of the Director of Administration.

All activities must support HUD and DHA’s mission, strategic goals, and objectives.

Essential Functions

• Assists with the coordination of the Public Housing Family Self-Sufficiency (FSS) program; counsels clients regarding various personal issues and available training programs.
• Recruits Section 8 residents for participation in the FSS and Homeownership Programs.
• Coordinates workshops for FSS and Public Housing Homeownership programs including educational, employment, credit counseling, job training, job retention, budgeting, parenting, and individual development; monitors programs to ensure efforts to increase client participation.
• Monitors local service providers to ensure that program participants are linked to appropriate supportive services to achieve self-sufficiency.
• Assists Section 8 homeowners through the home buying process and attends all closings; advises clients concerning homeownership, mortgages, interest rates, lending institutions, and related loan information.
• Conducts assessment of participants to determine current educational, job training, transportation, personal/family, and other needs covered by the program; works with participants to develop action plans and goals; evaluates client progress toward established goals through personal contact.
• Conducts recertification interviews to determine eligibility; enters and updates various information into computer system; processes annual and interim changes/certifications.
• Audit FSS files monthly; and process needed adjustments for inherited files, while issuing correspondence letters for upcoming workshops.
• Prepares and maintains participant and program files and records; prepares and maintains a variety of program reports; prepares program flyers and brochures.

• Performs other related duties as required.

Education and Experience

Bachelor's degree with coursework in social sciences, business administration, or related field and moderate experience in human services, case management, social work. An equivalent combination of education and experience may be considered. Must possess a valid NC State issued driver’s license and be insurable under the Authority’s plan.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel and occasionally requires standing, walking, reaching with hands and arms, pushing or pulling, lifting and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Technical Skills

To perform this job successfully, the employee must have strong computer skills and working knowledge of Microsoft Office Suite products at an intermediate level (Excel, Word, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Must also possess the ability to effectively operate all office equipment including but limited to copiers, scanners, fax machines and telephones.

Benefits:

• Health Insurance
• Dental
• Vision
• Life & Disability Plans
• Flexible Spending Account
• EAP
• Paid Leave
• Retirement plans