The Food Safety and Quality Assurance (FSQA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations products and/or development processes. The Quality Assurance (QA) Manager will report directly to the Plant Manager and will work closely with the plant leadership team.
Requirements:Requirements
- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
- Identifies and sets appropriate quality standards and parameters for products.
- Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
- Coordinates product testing processes.
- Participates in product testing.
- Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.
- Reviews client, customer, and user feedback.
- Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
- Performs other duties as assigned.
- Works closely with State and Federal agencies such as USDA and FDA.
- Must have extensive SQF knowledge as well as track changes in SQF guidelines.
- Work closely with vendors and be a true team player.
- Must have familiarity with 3rd party audits such as SQF, BRC, or AIB protocols and requirements.
Supervisory Responsibilities:
- Hires and trains quality assurance and sanitation staff.
- Oversees the daily workflow and schedules of the departments.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with company policy.
- Qualifications
- Desired Skills & Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Proficient with Microsoft Office Suite or related software.
- Very detail-oriented and comfortable filling and maintaining daily paperwork.
Education and Experience:
- Bachelor’s degree in food science, or a field related to the products being developed is preferred.
- Three to five years of experience in a related field is required with supervisory experience a plus.
- Must have food manufacturing experience and exposure to food manufacturing verification processes.
- HACCP & PCQI certification is a plus.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 50 pounds at a time.