Summary
Join us for this incredible opportunity to be part of our Front Office Team as a Front Office Supervisor at the Hyatt Regency Boston, located in the heart of Downtown Boston! Not only will you be part of a remarkable property, but you'll be a part of a company that was recognized on Fortunes 100 Best Companies to Work For list for a whole decade now!
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.
Why Work for Hyatt?
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
9 Paid Personal Days
Paid Vacation and Sick time plus New Child Leave
401k retirement savings with company match
Tuition Reimbursement
Wellbeing Benefits
Free meals in the Colleague Cafeteria during every shift
Career advancement opportunities
Our Values: Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Ability to stand for long periods of time.
Experience and a thorough understanding of Front Office operations.