Front Office Manager

Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Office Manager. As the Front Office Manager, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service. If you have a passion to work in a fast growing company, excellent communication skills, and a strong attention to detail, we would love to hear from you.

Duties:
- Oversee the daily operations of the front desk, managing the cash register, customer inquiries (over phone or in person), and trucking schedules.
- Handle customer complaints or issues in a timely and efficient manner
- Maintain accurate records shipments, yard supplies, and supply provider deliveries
- Monitor and maintain inventory of office supplies and equipment
- Implement and enforce yard policies and procedures to ensure customer satisfaction and safety

Qualifications:
- Excellent phone etiquette and communication skills
- Strong customer relations skills with a focus on providing exceptional customer service
- Knowledge of the scrap metal recycling industry practices and standards a plus, but not necessary
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in computer systems and software used in operations (training will be provided)
- Strong problem-solving abilities and attention to detail

We offer competitive compensation based on experience and qualifications. Additionally, we provide opportunities for career growth within our organization.

If you are passionate about your career and have the skills required for this role, we encourage you to apply. We look forward to reviewing your application.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Work setting:

• In-person

Ability to Commute:

• West Palm Beach, FL 33401 (Required)

Ability to Relocate:

• West Palm Beach, FL 33401: Relocate before starting work (Required)

Work Location: In person