Front Of House Team Member

Overview:
We are seeking a Front of House Team Member to join our team. As a member of our Front of House staff, you will play a crucial role in providing excellent customer service and ensuring a positive dining experience for our guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities:
- Greet guests and seat them at their tables
- Take food and drink orders accurately and promptly
- Provide recommendations on menu items and answer any questions
- Handle customer inquiries and resolve any issues or complaints
- Operate the Toast POS system to process payments accurately

Skills:
- Strong customer service skills with the ability to provide exceptional hospitality
- Knowledge of Toast POS system or similar point-of-sale systems
- Basic culinary knowledge to assist with food orders and menu inquiries
- Ability to work well in a team environment and collaborate with kitchen staff
- Understanding of food safety protocols and proper food handling procedures
- Ability to multitask and work efficiently in a fast-paced environment
- Strong communication skills to interact effectively with guests and Team Members

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management.

If you are passionate about delivering outstanding service and creating memorable dining experiences, we invite you to apply for the Front of House Team Member position.

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Experience:

• Basic math: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Erie, PA 16501 (Required)

Ability to Relocate:

• Erie, PA 16501: Relocate before starting work (Required)

Work Location: In person