Front Of House Team Leader

As a Team Leader at Chick-fil-A of Owensboro, you’ll be a key part of our leadership team, ensuring our guests have an exceptional experience. Your main responsibility is overseeing daily operations and leading your team effectively. You’ll also play a crucial role in maintaining store safety and security.

Benefits and Compensation:

• Sundays Off
• Free Employee Meals
• College Scholarships
• Health Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Up to 6% Annual raise
• 401K Match Benefits for Qualified Team Members
• Up to $100 Cash Bonus after 60 days
• Continued Leadership Advancement Opportunities
• Great Caring Culture
• Flexible Scheduling

Responsibilities:

• Lead and manage the team, ensuring high performance and guest satisfaction.
• Handle cash and coupons responsibly, including approving discounts/refunds and managing registers.
• Address disciplinary issues with team members, providing feedback and guidance as needed.
• Make decisions during shifts to positively impact operations and guest experience.
• Manage areas of the shift such as breaks, drive-thru, hospitality, and outside activities.
• Prepare the store for the next shift and communicate necessary information to the next leader.
• Assist with catering as required.
• Prioritize guest service and recovery, team member training, and cleanliness.
• Share responsibility for successful store opening and closing procedures.
• Perform back-office tasks such as counting down registers and reconciling tills.
• Focus on being a good steward of labor and food resources.
• Manage labor costs and invest in team member development.

Requirements:

• Availability for at least 2 Saturdays per month and a minimum of 30 hours per week.
• Demonstrate a positive attitude reflecting Chick-fil-A’s values of care and hospitality.
• Be teachable, positive, encouraging, and caring towards guests and team members.
• Possess management skills, including proficiency in team positions, decision-making, and communication.
• Ensure food safety standards are upheld, including hand-washing, cleaning, and sanitation procedures.
• Manage labor costs and invest in team member development to maximize potential.
• Prioritize guest service, team member training, and cleanliness in operations.
• Share responsibility for store opening and closing procedures and back-office tasks.

This role requires dedication, leadership, and a commitment to delivering exceptional service to our guests. If you’re passionate about making a difference in a fast-paced environment, we’d love to have you on our team!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $20 / hour

Pay:

• Bonus pay

Benefits:

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Referral program
• Paid training

Job Type: fulltime

Schedule:

• 8 hour shift
• Weekend availability
• Day shift
• Night shift
• Overtime

Education: High school degree

Work location: On-site