Front End Supervisor/Cashier

About the role

As a Front End Supervisor, you support the store management team to maintain Total Wine & More’s

brand by delivering best-in-class service, selection, and value to our customers. You will oversee

cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a

store manager. The Front End Supervisor is also directly involved in promoting Total Wine & More

products and services to our customers and may serve in a team member capacity to support the

merchandiser/stock associates and cashiers. You will report to the store management team.

Join us to become an industry expert in a fun and thriving retail company!

You will

• Provide customer service by greeting and establishing a relationship with customers

while informing them of our products and services

• Create and foster a sales-focused environment through the development of team

members

• Open and close the store

• Help with training and leadership of team members

• Oversee cashier, merchandising, and sales floor activities

• Participate in wine and beer training to become familiar with Total Wine & More’s

products

• Maintain store safety and cleanliness standards on the sales floor, stock room, lockers,

kitchen, bathroom, etc.

What we're looking for

• 21 years of age or older

• Ability to work a full-time schedule as business requires

• Experience using technology applicable to the position and access information

necessary to complete daily responsibilities

• 2 years retail sales, customer service or hospitality management experience, to include

register transactions, identifying/resolving customer issues, and coaching peers or team

• Strong interpersonal skills with a positive and engaging attitude

• Value collaboration and acting as a team player

• Desire to develop knowledge of product and services

• High school diploma or equivalent preferred

Physical Requirements (with or without accommodations)

• Walk, bend down repeatedly, and be on feet for 8-10 hours a day

• Climb ladders and lift 50 lbs. overhead and repeatedly

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person