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Form of work
SalaryPosition Summary:
Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all cashier functions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards.
- Request coupons/ rewards card and verify items on the bottom of the cart before beginning checkout.
- Scan products and process the customer’s order in an accurate, efficient, careful and prompt manner.
- Scan items so the register system properly identifies them; obtain prices for items not identified by the system and complete scan error forms for discrepancies.
- Maintain a working knowledge of the most frequent PLU codes and new items.
- Properly handle of all forms of tender and coupons; count and enter cash and food stamps into the register system; verify coupons are valid, entered and credited to the correct department.
- Verify check information and utilize check verification system; tender checks into the register system.
- Properly bag groceries and apply security tape for proof of purchase.
- Direct customer concerns to the Service Operations Manager.
- Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping. (e.g., pick up floor, collect and clear carts of debris, clean/stock registers, fill bag stations, perform shop backs, straighten magazines, fill check stand merchandise, and additional department maintenance function).
- Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
- Assist general team members as needed.
- Physical demands include, but are not limited to, frequently turning, squatting, stooping/bending, walking, standing in one location, repetitive forward reaching, grasping and gripping objects, fine finger motion and lifting objects 2 to 40 lbs., pushing/pulling objects up to 200 lbs. Occasional lifting objects over 40 lbs. and exposure to varying outdoor temperatures.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- High school education/GED or currently enrolled
- Effective interpersonal, communication and customer service skills
- Ability to work in a fast paced environment; takes initiative
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Ability to read/interpret documents
- Basic math skills (counting, addition, and subtraction)
Job Types: Full-time, Part-time
Pay: $15.85 - $16.10 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Weekends as needed
Experience:
- Guest services: 1 year (Preferred)
Work Location: In person
