Front Desk Team Member

Company Description:

Ninja Nation was launched to create the nation's leading provider of obstacle course arenas (think American Ninja Warrior™ equipped facilities) across the country, serving America's youth and adults with the most exciting facilities for developing skills, strength, and confidence. Ninja Nation is the ultimate indoor play space with obstacles and challenges that are constantly changing and keeping our participants engaged with an amazing experience every time they enter our facilities. We love the sport of Ninja and obstacle course racing and support every aspect of its growth. We believe everyone across the U.S. should have access to such an incredible activity and the Ninja Nation experience.

We believe in providing youth and adults across the country with a fitness alternative that is fun, challenging and teaches us to get back up and try again. We are especially focused on kids having fun, moving their bodies and building confidence, inside and outside of our arenas. Our Arenas are the best place for kids, families and adults to play, train and compete and we love being the “go-to” place for birthday parties, field trips, day camps, afterschool classes, open gym time, large group events, and more.

Position Description:

Front Desk Team Members are offered an opportunity to join a rapidly-growing national sports company as an integral member of a Ninja Nation arena. Team members work the check-in desk providing a warm welcome to our facility. They check in members, check for waiver completion and assist with the overall birthday party process. They are also responsible for answering any member questions about our products or services. Additionally, they will be a key contributor to the culture of each arena, responsible for creating a fun and safe environment for each ninja participant.

Why Join Our Team?

• Fun, upbeat and passionate team of managers and coaches
• Engaging, active lifestyle brand
• World Class coaches and facilities
• Career growth opportunities

Experience & Qualities needed for this role:

• A passion for health, fitness and working with kids of all ages
• Positive, outgoing and enthusiastic personality
• Ability to work a flexible schedule
• Build client relationships through outstanding hospitality
• Provide information to clients regarding class packages, memberships, promotions and events
• Have the ability to communicate clearly and effectively with clients of all ages and abilities
• Computer Skills – Must have basic knowledge of how to use a computer. MindBodyTM system experience a plus.

Responsibilities Include:

• Welcoming every single guest entering the building.
• Assisting with the check in a waiver completion process
• Answering all questions guests may have about our products and services
• Answering phone calls promptly and professionally
• Completing outbound birthday reminder calls
• Handling membership sign ups
• Basic math and money handling skills
• Greeting birthday parties and directing the groups to their assigned area
• Actively selling merchandise, drinks and snacks
• Cleaning bathrooms
• Keeping the Front Desk and lobby area neat and clean at all times
• Undefined work as assigned by managers

Employment is subject to satisfactory background check and drug test. Ninja Nation provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Referral program

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person