Address
Form of work/ Competitive perks & wages
/ Referral and end-of-season bonus available
/ Access to iconic National Park experiences
/ Fun staff events and parties
/ Industry discounts
/ Training to help your career grow
Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours. As the Front Desk Supervisor, you will contribute to the overall guest satisfaction by providing courteous service. You will serve as the first point of contact for many guest inquiries. You will greet and assist guests and provide information about the Alaska Collection by Pursuit products. You will have a range of duties and responsibilities to include:
- Assist guests in person and on the phone with information about tours and services
- Accurately capture reservations on the computer-based reservations system
- Assist in the supervision of all Guest Service Agents as directed
- Work closely with fellow team members to ensure on-time vessel departures
- Strong interpersonal and communication skills
- Excellent organization and detail-oriented skills
- Previous guest service experience
We wake up every day to greet glaciers, mountain peaks and pristine lakes. At Pursuit, we live the dream. We’re
united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team
members and guests create inspiring memories they will share with their friends and families for years to come.
It’s all about sharing our amazing destinations.
COVID-19:Safety first is our number one core value. We strive to maintain a safe and healthy environment for our guests and staff. Pursuit follows all CDC guidelines and practices social distancing and other CDC protocols. Masks are required when working in close proximity with guests and during transportation. We strongly encourage all staff to get vaccinated prior to arrival.
