Front Desk Specialist

TITLE: Front Desk SpecialistCLASSIFICATION: Part-Time – 25 hours / week
Place of Work: Red River Dance & Performing Company
Overview: Red River Dance is an industry leading , non-profit dance studio that invest in relationships to build strong, physical, technical and creative dancers. We are looking to hire a Front Desk manager. The hours of this position will mainly consist of late afternoon – evening and will take place M-F with the occasional Saturday.

EDUCATION, EXPERIENCE & TRAINING:

• High school diploma or equivalent

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent customer service skills
• Strong oral & written communication skills
• Working knowledge of many forms of technology
• Ability to work effectively and efficiently with multiple team members
• Self-motivated with desire for continued learning
• Strong proofreading skills and attention to detail
• Maintain confidentiality and privacy at and away from dance studio
• Proficiency in Canva, marketing and advertising an added bonus

DUTIES & RESPONSIBILITIES:
o Opening / Closing Studio o Cleaning o Ordering supplies o Become proficient in Jackrabbit o Adjust and monitor accounts as needed in conjunction with the Office Manager o Create & book events & classes in online scheduling system o Answer phone, respond to voicemail, & email questions o Draft and send mass emails and texts o Chaperone additional RRD events o Take Payments o Create events in Jackrabbit & manage registration

§ Drop classes, register dancers, transfer dancers, post & delete fees o Assist all customers with inquiries o Assist in giving tours and helping new dancers / families o Assist with creating marketing materials for camps o Assist with managing social media outlets

• Any additional tasks as assigned by the Executive Director, Program Director, & Office Manager

Estimated Weekly Schedule:
3:30-8:30pm Monday - Thursday

Friday availability a plus. 2 weekends a year required for work at recital.

*Red River Dance & Performing Company’s Executive Director & Board of Directors reserve the right to update this job description at any time if in the best interest of the organization.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person