Front Desk Sales Associate

The NOW Massage mission is to enlighten those who desire to mix mindfulness with massage to bring about completely different experience in self-care. Our approach is curated around our ideology which benefits everyone: self-care always, wellness forever. This is provided through an affordable luxury style massage in an energy filled environment, contributing to mental and physical healing simultaneously.

The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

• Featured in Vegas Magazine

The NOW Massage Henderson was included in Vegas Magazine’s for “Best Massages” in Las Vegas as part of the publication’s Best-Of print issue.

Reviews From Current Team Members

K, Experience Guide “Working at The NOW doesn’t feel like work. I love helping people find peace amongst the chaos. I fell in love with everything from the people to the opportunities. This has become my second home.”

L, Massage Therapist “At The NOW I feel valued. I work for a manager that knows how much I love my job and her thoughtful manner in all aspects of her job encourages others to do the same. The owners are astute and keen to oversee where and when there are needs to be met.”

Daily Functions:

Front Desk Sales Associate / Experience Guide is responsible for the reception area and overall seamless daily operations of the boutique. Including, but not limited to, the greeting of all guests, answering phone calls, assisting guests with questions regarding services and products, booking all appointments, promoting membership sales, checking the guest into the computer system, customizing the guest’s massage, and charging for services performed.

• Provide top-level guest service for all including internal guest service.
• Be on time for your shift.
• Closing shift availability, boutique closes at 10pm.
• Properly open and close the boutique each day according to Standard Operating Procedures.
• Accurately book, change and cancel massage appointments.
• Acknowledge and greet everyone who enters and leaves.
• Actively promote services, enhancements, membership, and retail promotions .
• Provide detailed descriptions of services, enhancements, retail products, appointment cancellation/change policies, memberships, and parking information with any applicable challenges.
• Utilize computers with skill and proficiency and only for business purposes.
• Handle guests’ questions and concerns professionally and courteously paraphrasing back what has been articulated ensuring top-level communication.
• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
• Maintain a clean; safe, fully stocked, and well-organized work area.
• Develop the ability to work without constant direct supervision and remain at assigned posts for extended periods of time.
• Maintain a positive attitude and contribute toward a healthy workplace.
• Regularly attend, participate in, and support training and staff meetings.
• Assist in all areas of operation as requested by management.

What Employees Value About The NOW:

• Aggressive bonus structure - membership sales + product sales
• Paid sick time accrued per hours worked
• Fun team environment
• Discount massages and product for employees
• Daily coffee, tea, and snacks provided

The NOW Massage offers a space to escape the daily pressures of life and recharge your energy and spirit through the healing benefits of massage therapy.
The NOW has reimagined the accessibility of a walk-in neighborhood massage spot with the premium menu of services and beautiful design typically associated with upscale day spas. Each NOW boutique uses canvas draping to separate therapy spaces creating an airy feel that adds to the soothing atmosphere. Natural wood surfaces and exposed beams are coupled with sheep skins, cactus galleries and crystal grids. All the elements are aligned to form the ultimate zen environment for optimum relaxation.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing our thoughtfully crafted menu with customizable enhancements, healing products, and singular design aesthetic to cities all over the United States.
Restore Your Body. Reset Your Soul.

Pay: $14 - $16 / hour

Pay:

• Bonus pay

Benefits:

• Employee discount
• Referral program
• Other

Job Type: parttime

Schedule:

• Weekend availability
• Night shift

Education: High school degree

Work location: On-site