Description
Job Summary:
Essential Functions:
- Greeting and welcoming a high volume of patients on a daily basis
- Verifying insurance eligibility and ensuring that prior authorizations have been obtained
- Collecting deductibles, co-pays and co-insurance correctly
- Posting payments to patient's accounts
- Managing a cash drawer and balancing at the end of the day
- Schedule patients for return appointments and testing
Requirements
- Excellent communication skills
- Strong computer skills
- Ability to work flexible schedule, which includes some travel and weekends
- Ability to multi-task
- Strong problem-solving abilities
Education and experience
- High school diploma or GED (Required)
- Minimum of two years Customer Service experience (Required)
- Experience with Front Desk in a medical office/optical field (Preferred)
- Experience working with several different types of insurance (Preferred)
- Experience working in a professional, fast-paced environment (Preferred)
- HIPPA compliance