Front Desk Patient Check In

Job Summary:

We are seeking a detail-oriented and customer-focused Front End Associate to join our team. As a Front End Associate, you will be responsible for providing exceptional customer service and administrative support in a medical setting. Your role will involve managing phone systems, assisting with Front Desk operations, and ensuring efficient patient service. Experience with medical administrative support and knowledge of HIPAA regulations are preferred.

Responsibilities:

- Greet patients and visitors in a friendly and professional manner

- Answer phone calls, schedule appointments, and assist with inquiries

- Verify patient information and update records in electronic systems such as Ggastro

- Collect patient co-pays and process payments accurately

- Coordinate Patient Check-in and check-out processes

- Maintain cleanliness and organization of the Front Desk area and bathroom

- Assist with medical administrative tasks as needed, such as filing, scanning, and data entry

- Adhere to HIPAA regulations to ensure patient privacy and confidentiality

- Collaborate with other healthcare professionals to provide excellent patient service

- Handle any patient concerns or complaints in a timely and professional manner

Requirements:

- High school diploma or equivalent

- Previous experience as a receptionist or in a similar role is preferred

- Proficiency in using phone systems and other office equipment

- Strong communication skills, both verbal and written

- Excellent customer service skills with the ability to handle challenging situations with empathy and professionalism

- Detail-oriented with strong organizational skills

- Ability to multitask and prioritize tasks effectively in a fast-paced environment

- Knowledge of medical terminology and insurance is beneficial

Join our team as a Front End Associate and contribute to providing exceptional patient care in our medical facility. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply now to be part of our dedicated team!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Paid sick time

Healthcare setting:

• Clinic
• Outpatient
• Private practice

Medical specialties:

• Gastroenterology
• Pulmonology
• Sleep Medicine
• Surgery

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Temecula, CA 92592: Relocate before starting work (Required)

Work Location: In person