Front Desk Intake Receptionist

We currently have an opening for an onsite Front Desk Bilingual (English/Spanish) Intake Receptionist in our Trenton, New Jersey location. This person will be responsible for all front-desk activities, including intake calls from new clients, providing conceirge level service, meeting and greeting clients, screening calls, maintain confidentiality, assist callers and internal teams administratively and multitask in diverse areas as needed. This position calls for an intelligent, empathetic, and self-motivated individual who will learn quickly and carry out primary secretarial duties independently throughout law Firm. Must be experienced, assertive, and possess the knowledge to answer client’s questions/concerns, as well as intaking correct and complete information from potential clients. Must have a strong willingness to learn and move up within the Firm. Please have the following requirements:

• Must have at least two year's reception, client services experience in a mid-size law firm or healthcare industry.
• High School Degree or equivalent required.
• Must have computer skills; Word, Excel, Type 65+ words per minute.
• Possess strong Microsoft Suite skills, (Word, Excel, PowerPoint).
• Excellent verbal and communication skills in English/Spanish.
• Answer heave volume of phone calls timely and amicably.
• Manage catering, calendaring, set up and break down of meetings.
• Ability to make travel arrangements for clients for car services - Uber, Lyft.
• Possess the ability to multitask and maintain a professional disposition.
• Must be able to schedule appointments.
• Must be able to process new case intakes through our case management system.
• Must possess follow-up skills and can make pending case calls.
• Superb grammar skills in English/Spanish.
• Possess excellent customer service skills. (client oriented)
• Reliable transportation.
• Maintain consistent attendance/punctuality.
• Be superb upbeat and have great energy.
• Seeking team members who want a career in the legal field.
• Seeking a team member who is eager, positive and motivated for the next challenge.

Salary: Up to $23 per hour commensurate with experience + Benefits and 401k, Non -Exempt FLSA status, overtime eligibility and 40 hours per week onsite.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Trenton, NJ: Relocate before starting work (Required)

Work Location: In person