Front Desk Host

Employee Benefits:

• League Team Credit (eligible after probationary period)
• Flexible scheduling (15-25 hours available if desired)
• Food/Store Discounts

Company Overview:
Our business provides recreational services for children as young as 18 months to 99 years old. We do this through a variety of activities and programming through leagues, classes, and events.
Job Summary:
This position is unique because hosts are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have.
Duties & Responsibilities:

• Professional telecommunications etiquette when on the phone and sending emails
• Assisting with sales of programming and customer memberships
• Troubleshooting customer questions and inquiries regarding their program of interest
• Understanding and proper use of our Point of Sales
• General facility upkeep
• Product knowledge, serving and performing accurate transactions
• Performing proper cash handling and credit/debit transactions
• Be able to work 1-2 weekend shifts
• Be able to work weekday evening shifts

Qualifications:

• Prefer previous customer service experience
• Undergo a background check
• Authorized to work in the United States

Preferred Skills:

• Team player and strives to be as proactive as possible
• Detailed-oriented and able to multitask and manage time effectively
• Ability to build rapport with all customers & families who come into our facility