Front Desk Guest Services

Overview:

We are seeking to hire energetic and customer-oriented Front Desk Guest Services to join our team at Hair Etc. Salon and Spa! This position requires a timely, organized, respectful, and customer-oriented person who has energy, a passion for the beauty industry, and is able to look your best every day.

About Us: From the day we opened our doors in Tuscaloosa in 2000, we’ve earned our spot as a top Salon. We offer unparalleled beauty pampering, but also respect our clients’ busy schedules and will get you looking fabulous and on your way as soon as possible. Over the years, our expert team has had one mission—to make our devoted customers look stunning and feel their best.

Responsibilities:

· Greet clients and provide professional customer service

· Book and confirm appointments via phone and in-person

· Welcome walk-ins, answer questions about services, and schedule appointments based on availability

· Process transactions (cash and credit cards) and balance cash register

· Promote and cross-sell services and products

· Update client records with contact and billing details, appointments, and services offered

· Maintain a reception area neatly

· Improve the guest experience

· Organize salon essential supplies and inventory

· All other duties as assigned

Requirements:

· Experienced preferred but not required

· Strong interpersonal skills, ability to communicate in a professional and courteous manner with customers, stylists and management

· Candidate should be a timely, organized, respectful and efficient employee who has energy and a passion for beauty industry

· Good knowledge of beauty treatments and products

We offer competitive pay, benefits, and an inclusive environment where you can use your experiences, perspectives, and skills to help make an impact on the lives of others.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Job Type: Part-time

Pay: $9.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift

Work Location: In person