Front Desk Dental Receptionist

Tindle Family Dentistry in Gluckstadt is looking for a front office insurance/billing coordinator to add to our friendly, hardworking staff. This position is full time (Mon.-Thurs.) and offers paid holidays and paid time off.

Responsibilities:
- Greet and welcome patients and visitors at the Front Desk
- Answer phone calls
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments

- Coordinate referral appointments for patients
- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations
- Assist with dental record management, including filing, scanning, and organizing documents
- Maintain patients ledgers by collecting, sending statements, and making collection phone calls.

Requirements:
- Previous experience working as a receptionist in a dental or medical office preferred
- Familiarity with dental scheduling systems, such as Dentrix, is a plus
- Knowledge of dental office procedures and terminology is beneficial
- Strong communication skills, both written and verbal
- Excellent customer service skills and the ability to handle patient inquiries and concerns professionally
- Attention to detail and the ability to multitask in a fast-paced environment

- A great attitude and strong work ethic

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $96.00 - $176.00 per day

Benefits:

• Free parking
• On-the-job training
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Uniform allowance

Healthcare setting:

• Clinic
• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• No nights
• No weekends

Experience:

• Front desk: 1 year (Required)

Work Location: In person