Front Desk Coordinator

Dental Front Desk Coordinator

We are looking for a Front Desk Coordinator for our Dr Dominic J. Raymond II office. You will greet and welcome patients as they enter the office to create a great first impression of our team. Front office duties include answering phones, communicate with patients and insurance companies. Schedule and confirm appointments for multiple providers in the office. Review treatment plan fees and payment options with patients. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.

Duties and Responsibilities

• Support all aspects of the dental office
• Ensure timely and accurate customer service
• Handle complaints and patient requests
• Troubleshoot emergencies
• Ensure company’s policies and procedures are met

Skills

• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification is a plus

Benefits

• Medical insurance with United Health Care with low deductible
• Surgery Plus - no out of pocket costs for services rendered through the Surgery Plus Network
• Quarterly Bonuses
• Accrued Paid time off starting on day one of hire
• Six Paid Holidays
• PTO is taken on your selected days – no black out days
• Telehealth available at no additional cost with 24/7 access to a doctor online or by phone
• STD and LTD options available
• Vision Care
• Discounted dental program
• Employee Assistance Program
• 401K

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Experience:

• Dental Office: 1 year (Required)

Work Location: In person