Front Desk Concierge - $19 per hour - Sunny Isles

Job Title: Concierge for a Luxury Residential Establishment

Location:Sunny Isles Beach, Florida (On-site)

Pay: $19.00/hr

POSITION SUMMARY:

Ensure the highest level of resident and guest satisfaction by offering prompt, professional, courteous, and dedicated services. Actively contribute to the department in order to complete tasks, meet goals, or manage projects. Overall, this position is responsible for and dedicated to providing recognition, satisfaction, and value to the residents and their guests, while continuously improving efficiency, accuracy, productivity, and service standards.

POSITION RESPONSIBILITIES:

• Warmly greet everyone who enters the building and acknowledge all those who are exiting (ensure the proper registration and departure of residents and guests).
• Announce to residents all visitors, deliveries, and service persons.
• Responsible for the inventory of all keys issued through the Concierge, the issuance of a variety of keys to authorized personnel, and maintenance of the key log to record their usage.
• Respond to all emergency situations including fire, power failure, natural disasters, medical, and the like by notifying proper authorities and departments in accordance with Emergency Response Procedures.
• Maintain the privacy of the residents and the confidentiality of all information pertaining to them, including phone numbers, work habits, schedules, etc.
• Receive and handle residents’ complaints, inquiries, service requests, and any other resident-related problems.
• Ensure answering of telephones is conducted in a timely, friendly, and efficient manner using appropriate greetings.
• Coordinate all courier deliveries for the residents and maintain the appropriate log in conjunction with the respective Receiving Clerk.
• Attend all meetings related to the Concierge services.
• Support company and department goals of continuous improvement and learning by attending courses provided by the property.
• Professionally represent the property at all times during shifts and/or when on property grounds for job-related issues.

How to Apply:

Please apply directly to this job post by submitting your resume expressing your interest in this opportunity.

HumanzLab Overview:

HumanzLab, a boutique HR and recruiting firm, specializes in the hospitality sector. We partner with leading entities in the industry, including renowned restaurants, hotels, and luxury residential buildings. Our mission is to synergize exceptional talent with dynamic employment opportunities. Leveraging our deep understanding of industry trends, relationships, and a unique approach to talent acquisition, we're dedicated to nurturing human evolution in the workplace.

Equal Opportunity Employer:

HumanzLab is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive environment. We encourage candidates from all backgrounds, experiences, and perspectives to apply.

"Notice of E-Verify Participation: We participate in E-Verify Employment Verification"

Job Type: Full-time

Schedule:

• Monday to Friday
• Overnight shift
• Weekends as needed

Application Question(s):

• Do you speak languages other than English? If so, what languages do you speak?
• We use E-Verify to process US Work Authorization - Do you have work authorization documents if offered the position?
• Are you available to work full time and any 5 days of the week, including weekends?

Experience:

• Concierge/Front Desk/Receptionist: 2 years (Required)

Language:

• English (Required)

Work Location: In person