Front Desk Associate (Full-Time)

JOB DESCRIPTION

TITLE: Front Office Associate

Hourly: $14-$17 Hourly

HOURS: M-F 8:00 – 5:00, Occasional work will be required after regular work hours and/or on weekends

DESCRIPTION:

We are looking for a fun and motivated Front Office Associate to join our team and help facilitate communication between customers and Flint Hills Moving staff. We are a locally owned small business that puts people first and moving second.

The right person for this position will be fun, hard-working, dependable, and provide outstanding customer service. You will be tasked with answering phones, responding to customer emails/inquiries, and providing top-notch customer service. We will trust you to work independently and as part of a team.

SPECIFIC RESPONSIBILITIES OF THE POSITION:

• Maintain a positive and welcoming demeanor with customers and other Flint Hills Moving team members at all times.
• • Maintain company program dashboard.
• • Answer phone calls and respond to customer inquiries/emails.
• • Draft quotes and invoices and deliver to customers.
• • Draft contracts for moves/take payments for moves as needed.
• • Facilitate communication between supervisors and customers.
• • Perform other duties to benefit the company as requested by your supervisor

QUALIFICATIONS:

• Strong customer service skills including patience and positive demeanor.
• Strong organizational and filing skills.
• Proficiency in Microsoft Office products and Google Suite
• Strong customer service skills
• Experience with social media design and implementation skills
• Ability to work independently and as part of a team.

TRAITS:

• Dependable – arrive on time and complete jobs.
• Ability to work independently and/or as part of a team.
• Good communication skills.
• Maintain honesty and high integrity at all times.
• Ability to have fun and maintain a strong work/life balance

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• Parental leave

Schedule:

• Monday to Friday

Application Question(s):

• Why are you interested in this position and why should we choose you for the position?

Education:

• Bachelor's (Required)

Experience:

• Front Office Receptionist: 1 year (Preferred)

Ability to Relocate:

• Manhattan, KS 66502: Relocate before starting work (Required)

Work Location: In person