Address
Form of work
SalaryFront Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide exceptional guest services, including answering inquiries, resolving complaints, and assisting with special requests
- Handle phone calls and reservations with professionalism and efficiency
- Maintain a clean and organized Front Desk area
- Assist with night audit duties as needed
Skills:
- Strong customer service skills with a focus on guest relations
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
- Multilingual abilities are a plus
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and ability to multitask in a fast-paced environment
- Strong problem-solving skills and ability to think on your feet
Join our team as a Front Desk Agent and be part of our commitment to providing exceptional customer services. As a Front Desk Agent, you will be the first point of contact for our customers, ensuring their experience is relaxing and enjoyable. This role requires excellent customer service skills, attention to detail, and the ability to handle various tasks simultaneously.
Please note that this position requires working evening shifts, weekends, and holidays.
To apply, please submit your resume highlighting your relevant experience in guest services and customer service.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- Holidays
- Weekends as needed
Work setting:
- In-person
Ability to Commute:
- Houston, TX 77019 (Required)
Work Location: In person
