Address
Form of work
SalaryJob Requirements
Education
- Minimum requirement is High School completion certificate. Four-year college or Hospitality degree is preferred, and/or equivalent work experience
- Brand certification programs are preferred
Experience:
- Previous guest service experience essential, minimum 3 years
- Prior hotel is preferred
- Brand experience is preferred
- Strong guest service skills required
- Must have a valid driver's license from the applicable state
Physical Requirements
- Long hours sometimes required.
- Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
- Ability to stand for long hours at a time
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Primary Objective of Position
To increase guest satisfaction by providing efficient and courteous guest
service in accordance with the standards of the hotel.
Understands and implements company’s Mission, Vision and Core Values at all
time.
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Major Areas of Accountability
- Meets and exceeds guest expectations by providing service and teamwork
- Provides value added service to guests by doing whatever reasonable and possible to meet or exceed guest expectations
- Communicates effectively with guests, co-workers, supervisors
- Demonstrates teamwork by cooperating and assisting co-workers as needed
- Handles difficult situations effectively
- Meets service standards
- Performs other duties as required to provide service and teamwork
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
