Front Desk Administrator

REPUBLIC STORAGE OF IDAHO

JOB DESCRIPTION

Job Title:Front Desk Administrator

Updated: 3/7/2024

SUMMARY:

Extremely organized Front Desk Administrator who can efficiently manage several tasks simultaneously. They need to be proficient with organizing skills, Microsoft productivity software, QuickBooks, and maintaining a professional attitude. Specializes in customer service, maintaining corporate policy, bookkeeping, and filing skills for our self-storage facilities and corporate office.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and to perform other job-related duties requested by the supervisor and/or manager.

• Perform basic bookkeeping activities
• Answering phones
• Communicating to all staff members, including incoming and outgoing emails
• Monitor office supplies inventory and place orders
• Responsible for handling auctions and paperwork
• Inventory and cash and reconciliation reporting
• Keeping tenant, employee, phone, and site lists updated
• Collecting facility orders
• Supporting other teams with miscellaneous tasks
• Supporting managers with miscellaneous office related tasks

Other responsibilities will include:

• Auctions every quarter including handling paperwork and filing
• Certified mailing
• Collection accounts and storage refunds

QUALIFICATION REQUIREMENTS:

To perform this job successfully, the Front Desk Administrator must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the specific knowledge, skills, and/or abilities required.

EDUCATON and EXPERIENCE:

• High school diploma or general education degree (GED).
• Previous experience in a customer service-related industry.
• Experience in Microsoft Office programs & QuickBooks

SKILLS:

• Excellent customer service skills.
• Skills and abilities required to perform tasks such as managing schedules, organizing files, communicating with clients, and handling data
• Strong interpersonal and communication skills – both written and verbal.
• Proficiency with Windows based personal computer applications.
• Basic mathematical skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense, good judgment and offer solutions in dealing with problems.
• Must be organized, efficient and professional -always.
• Must be reliable, honest, and trustworthy.

Please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Monday to Friday

Work Location: In person