```Overview:```
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.
```Duties:```
- Greet guests and provide them with outstanding customer service
- Check guests in and out of the hotel efficiently and accurately
- Answer phone calls and respond to guest inquiries in a professional manner
- Assist guests with any requests or issues they may have during their stay
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized Front Desk area
- Collaborate with other hotel staff to ensure guest satisfaction
```Experience:```
- Previous experience in a customer service role is preferred
- Strong data entry skills with attention to detail
- Proficient computer literacy, including knowledge of Microsoft Office Suite
- Familiarity with office management procedures and basic administrative tasks
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism
- Experience in a medical office or similar setting is a plus
- Knowledge of phone etiquette and ability to handle difficult situations with tact
At our hotel, we offer competitive pay, opportunities for career growth, and a positive work environment. If you are looking for an exciting opportunity to join our team as a Front Desk Agent, please submit your application today.
Job Type: Part-time
Pay: $17.95 - $21.62 per hour
Expected hours: No less than 16 per week
Benefits:
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- 4 hour shift
Work Location: In person