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SalaryAbout Us:Genna Pizza Company, located in Melbourne, FL, is a thriving small business committed to delivering the finest pizza in Brevard County. We take pride in our professional yet social atmosphere, offering a fast-paced environment where excellence is our goal. With aspirations of expansion, we are seeking a Front Counter Associate to join our team and contribute to our mission of providing exceptional customer experiences.
Work Environment:Our work environment is characterized by a modern office setting and a commitment to providing sustenance for our team. We foster a culture of teamwork, respect, and dedication to achieving our business objectives.
Position Overview:As a Front Counter Associate, you will play a crucial role in creating positive first impressions for our customers. Your outstanding customer service skills, ability to manage multiple tasks, answering phones, and comfort in a fast-paced setting will contribute to the overall success of Genna Pizza.
Responsibilities:
- Warm Customer Greeting: Welcome customers with a friendly and professional demeanor, creating an inviting atmosphere from the moment they enter our establishment.
- Customer Service Excellence: Deliver exceptional customer service by actively listening to customer inquiries and assisting them with their needs, whether it's placing orders, providing product information, or answering questions.
- Efficient Transactions: Process customer payments and orders accurately and efficiently, ensuring a seamless and hassle-free experience.
- Product Assistance: Assist customers in selecting the right products, suggesting options, and guiding them through the menu offerings.
- Clean and Organized Environment: Maintain a clean, organized, and visually appealing work area, ensuring a comfortable and inviting space for both customers and colleagues.
- Stocking and Merchandising: Regularly restock shelves and merchandise to ensure that products are readily available and well-presented to customers.
Qualifications:
- Strong interpersonal skills and the ability to create positive customer interactions.
- Effective communication skills, both verbal and non-verbal.
- Comfortable in a fast-paced environment, with the ability to multitask and prioritize tasks.
- Attention to detail and accuracy in processing transactions and orders.
- Team player who can collaborate effectively with colleagues and management.
- Basic math skills for accurate payment processing.
- Customer-focused attitude and a willingness to go the extra mile.
- Prior experience in customer service or retail roles is a plus.
- High school diploma or equivalent.
Why Join Genna Pizza:
- Opportunity to be part of a small business with a vision for expansion.
- Engaging and professional work environment.
- Contributing to the goal of providing the best pizza in Brevard County.
- Learning and growth opportunities within a dynamic team.
If you are a motivated and personable individual with a passion for delivering exceptional customer service in a fast-paced setting, we invite you to apply for the Front Counter Associate position at Genna Pizza. Your dedication will help shape memorable experiences for our customers and contribute to the success of our thriving establishment.
Job Types: Full-time, Part-time
Pay: $300.00 - $800.00 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
People with a criminal record are encouraged to apply
Application Question(s):
- You will be required to do side work once your shift is done as well as, cleaning during downtime. Is this something you are comfortable with?
- What is your Full Availability?
Work Location: In person
